Archive for the ‘Social Media’ Category

How Hospitals Can Use Social Media To Streamline Healthcare Procedures

Monday, November 28th, 2011

Did you know that hospitals have been using social media networks to streamline healthcare processes for quite a few years now? Even in 2009, more than 100 hospitals across the globe had presence on various social media networks, including Facebook and Twitter. Now, the number has increased at least 5-6 times!

That should not come as a surprise to anyone, though. Hospitals are one of the busiest types of organizations out there, and could certainly benefit from the widespread reach that social media networks offer. Picture someone on the street spotting a wounded person and tweeting it right away on the Twitter stream of the hospital’s helpline. Or perhaps a blood bank sending direct messages to doctors about the groups of blood they have in stock. When shared properly and at the correct moment, such information can potentially save hundreds, or even thousands of lives each day!

However, the catch here is to use the social media networks properly. Without that, all efforts would be in vain. Here are some of the conditions that a hospital must fulfill, for example, in order to benefit substantially from a social media project:

1. Social media savvy staff: At least 25% (or more) of the staff members need to have personal accounts on Twitter, and/or Facebook, and need to have a habit of using those networks on a regular basis. That way, those employees will be able to teach other staff the proper ways of using social media networks, and allow the hospital to start the project on the right foot.

2. Starting on a small scale, and spreading out slowly from there: Simply designing a highly attractive Facebook page or a Twitter account and starting to post updates aggressively is not the way a social media campaign should start. The ideal way to start would be to find out how many patients visiting the hospital have presence in social media, by running a small survey. Once that has been found, the hospital authorities should start with Twitter, if possible. Twitter accounts are fairly easy to manage, and putting a small team of employees on the job should be enough. As more and more people start following the account, the hospital staff could start working on building a Facebook page.

3. Hiring a social media firm to handle the job: Hiring a reputed social media company to take care of the launching of the project as well as maintenance of the same would be a very smart idea. That way, the entire project will be carried out smoothly, without a hitch. Besides, the employees of the social media company can also teach the hospital staff the proper ways of using social media.

It can be pretty iffy for hospitals to delve into the ever changing world of social media without proper guidance.  Proper usage of the networks and assistance from a social media company would be great ways of ensuring that the projects go on smoothly, and allow the hospital to reap maximum benefits from the project.

3 Sure Shot Tips For Achieving Killer Success In B2B Social Media

Monday, November 21st, 2011

Success in B2B social media depends on your ability to impress other entrepreneurs with your products/ services sufficiently for them to consider working with you. This is possibly the toughest challenge social media can throw at you. However, do not think that it is impossibly difficult to succeed at this kind of social media marketing. Approach the task the right way, and you are sure to taste success pretty quickly at it. Here are 3 tips to help you out with this task:

1. Determine your target audience, before you do anything else. Would you be interested in approaching entrepreneurs from across the globe, or is your business restricted to a single country? Decide on this factor before you proceed with the B2B social media campaign. Also, find out which social media channels are popular among your target audience, and start posting updates there. You cannot achieve success if your target audience is hooked to Facebook and you are bombarding Twitter feeds with updates.

2. Choose proper content for use in the campaign. Posts made in B2B social media channels need not be humorless – in fact, comedy definitely has its uses here. However, be careful not to overdo it. For best results, get the content custom crafted by a reputed content provider.

3. Keep an eye on analysis tools (like Google Analytics), in order to find out which social media channels are bringing you the best results. Put more effort on the channels with best outputs, and slowly siphon resources away from the failures.

Make sure your employees are well-trained about using social media channels and are well-versed in the new tricks being employed in the field. If possible, send them to a social media marketing conference prior to the start of the campaign. That way, they will be able to start the campaign on the right foot and carry on the task without making any major bloopers.

How To Ensure The True Potential Of Your Social Media Campaign Is Not Wasted

Monday, October 24th, 2011

Can social media really help you boost the profits of your small business? Yes, say experts from across the globe, provided you do it correctly. How do you define this “correctly”? Should you simply keep flooding the timelines of your followers on Twitter with updates promoting your products and services? Or should you choose to simply engage them in conversations, and hope they visit your website by checking the URL given in your user account at some point of time? It is this shadow of uncertainty that keeps a lot of entrepreneurs from achieving success, even after promoting their businesses faithfully on Twitter, or Facebook on a regular basis.

Let’s try to change the picture a bit, shall we? Here are a few ways in which you can greatly improve your chances of boosting profits through social media promotions:

1. Make sure that your business website has been properly optimized for search engines. You would not believe how many entrepreneurs simply forego this step, and then complain when their elaborate social media campaigns fail to deliver expected results. The truth here is that if SEO has not been properly done on your website, then your social media marketing attempts are going to outright fail – period. Do it yourself if you have the skill, or hire professionals to take care of it.

2. Purchase Pay-Per-Click (PPC) advertisement slots on popular search engines like Google, Bing, Yahoo, etc. It may seem like a bit pricey during the initial stages, but in the long run, this little trick can bring in lots of visitors to your website. Once again, if you are not sure about how to manage these advertising accounts, then do not hesitate to hire a professional to take care of it. Any experienced SEO professional should be able to manage your PPC campaigns just fine.

Once those two tasks are properly carried out, you can concentrate on your social media marketing campaign without any fear of failing. Now all you have to do is ensure that your promotional accounts on social networks do not just contain updates related to your business. Be sure to throw in a healthy mix of updates about topics related to news making waves on the Internet, and interact with your followers/ friends on a regular basis. Keep these pointers in mind, and your social media campaigns cannot possibly fail.

Why Allowing Your Employees To Use Social Media At Work Is A Smart Move

Thursday, October 20th, 2011

Social media is being condemned across the globe as a major killer of employee productivity. Honestly speaking, there may be some truth to this. Employees checking for updates posted on their social media accounts every few minutes or so are obviously likely to remain distracted. This could lead to mistakes being made in work, and result in poor employee productivity because of the time being lost in the process.

However, this alone cannot be a reason to condemn social media altogether, especially since it can be used to boost the popularity of a business organization to a great extent. For instance, employees can be encouraged to post intelligently written updates about upcoming products and services, in order to create a buzz about those, way before those are officially launched. The key is to inspire employees to do this while also taking care of their job responsibilities. Of course, setting aside an hour a day for the employees to do this can be a good step.

Social media networks, especially Facebook and Twitter, can be great tools for increasing the popularity of a company. And employees can be the best people to ensure that social media networks indeed bring in new visitors on a regular basis. As long as social media usage of employees is carefully monitored, there should be no problems at all.

Living Next Door To Social Media

Thursday, October 13th, 2011

Man is a social animal, and no matter how many times you keep screaming, “I don’t need no one“, at the end of the day you DO need someone. It can be your neighbors, in case you are living far away from family, without any constant companion. Eventually, your neighbors, or at least some of them, can become as dear as a family member. It’s like you just cannot do without them.

In a digital age, when our lives are influenced by science, communication has become easier. Now we don’t need real-life neighbors. We can spend days, months, or even years away from our family, provided we have access to our favorite social media networks.

Facebook, Twitter, YouTube, Flickr, and now Google+ have become our neighbors. And, you guys may agree when we say they are more generous than most of our real-life neighbors. Here’s a wonderful infographic to help you understand more about the relation between us and social media.

(Infographic Resource)

Now, take yourself to ‘Fantasy Land’ and imagine how it would be, if you lived in the same apartment with Facebook, Twitter, and Google+. Till next time…