Social media is gaining popularity among companies as well. However, several case studies have proved that having a company’s CEO visible on social media can help bring in better results. For many companies, social media is used for marketing their brand or products. However, positive exposure in social media can lead to increased awareness and strategic alliances.
The fact that founders and CEOs can speak to the customers directly makes them seem much more personal and lets them connect with people more easily. Whether it is addressing a customer service issue or getting feedback from a client, interacting directly can lead to invaluable exposure.
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